I am the daughter of a veterinarian and have grown up working in the field as well, so I hate to say it but I am a bit of a "vet snob." I was so impressed with Dr. Wiggers and her staff though, they met my approval! I have only been there once for the free check up for a NSPCA adopted dog, but it was a very good experience. My dog is very fearful at vet clinics too and Dr. Wiggers made sure to be extra gentle and gave lots of treats to make it a postive experience for my pup as well. I went to this clinic because several people had recommended it, and it definitely lived up to the recommendations.