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  • After reading several terrible reviews about Newport Motors I thought, this place can't be that bad?... So I proceeded to call about getting an alignment done on my vehicle today. Not only did I have to call twice as apparently they don't hire enough people or like to answer their phone? To my relief I finally got a hold of somebody on my second call. Now having worked for a big dealership previously, this guy would've never been hired, at least to handle the phones. He was just the pinnacle of an hourly mechanic (definitely somebody who shouldn't be handling service calls) he was lethargic on the phone and he just seemed like he didn't care about me as customer (he was lazy), the company he worked for, let alone his job. If you're trying to pay for somebody to ignore you and not care well feel free to send your money my way. For their actual service I can't say for sure, but I already have high enough hopes that I know I'm going some where else.
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