Overall: 1 star. The customer service from the manager was terrible.
Service: 1 star. I ordered take-out on Dec 11 2015. I picked it up and they forgot to include an appetizer. This is annoying, but it happens sometimes with take-out. I called and they said they would remake it. I drove back to pick it up, and the manager was very snarky and said, "Are you sure it wasn't in the bag?" That's just a stupid thing to say to a customer who drove all the way back. They gave me a slide of cheesecake as a sorry, so that was nice.
Food: 3 stars. Ribs were decent. The blooming onion is disgusting; I can't believe this is popular. Cheesecake was not freshly made, but it was surprisingly good.