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  • There is no contact on the website to write a complaint so my only other option is here. My girlfriend and I went to Cynthias on Tuesday Dec 12th at about 11:30am. We sat down and were informed that there lunch all you can eat menu is now $20.99 while the dinner menu is now $32.99. We decided to give it a shot, even though we thought this was far more expensive to other places. I ordered a variety of their new shrimp plates and some basic sushi. The rice that came with our sushi was hard and cold and after a few minutes I felt stomach pains. I went to the washroom and come back only feeling moderately better. I wanted to order some other food because I was hungry and (at the inflated holiday price), I figured I should probably eat something. We ordered their battered mushroom. It was not very good at all and had a rubbery texture that was less than pleasant. I might have ordered less than 6 pieces of sushi and I was more than ready to leave. I did not want to stay and make a fuss because my stomach did not like the meal one bit. The rose salmon was the worst of the meal, mostly from the low quality rice. Again it was quite hard and cold did not taste very good. At in inflated price, I would expect better quality sushi and good quality/well prepared rice and other good food. There was not even a lot of people in the restaurant, so I'm not sure why the quality was so low. Because I could not write this in a private complaint to the restaurant, I hope to hear back from the restaurant. For $60 after tax and tip for the 2 of us, I hoped to be full and happy, instead I felt like I paid too much to be sick, not full and have low quality food. Oh for dim sum lovers. Just because this is offered, it doesn't mean its good. Normal dim sum places specialize in doing good dim sum. Non dim sum places make you wonder if you even like dim sum. I love shrimp dumplings, but on this day, I only made 1 order and forced myself to finish it. Pork dumplings were nothing special. The service was good, the decor is good, but I come because I'm hungry for good food.
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