I was so nervous going to get my hair done at this salon because every time I go somewhere to get a wash and flat iron NOBODY can get my hair bone straight without using the marcel iron. I have thick coarse hair by the way. Well Crystal did her thing! I got my hair washed by Tanita and when it came to the conditioner she gave me a really good massage on my scalp where I almost fell asleep. She detangled me really good too. After the wash Crystal started to detangled my hair to get ready to blow dry me. She was very gentle with the process and flat iron my hair really good. Looks like I have a relaxer. She gave me a really good cut too. Cut all the split ends and I have a lot of body in my hair. I'm so thankful I found her on yelp and her prices are affordable too. I've already booked another appointment in two weeks. I have found my new beautician. Thank you Crystal!