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| - 3.5 stars is pretty accurate here as an average. We've eaten here twice, once with guests and once for takeout. Results were highly variable.
The 1st trip was for brunch with another couple from out of town and the food was generally quite good. However, the servers and wait system here is chaotic. There was a long list when we came in and decided to wait the 45 min to be seated. Apparently there's a "wait room" in the front that only serves drinks - no food. Took the server 15 minutes just to come to take our drink orders in the "wait room". Ordered some bloody marys and they were pretty amazing to be honest - had string cheese, asparagus and several other extras in the drink and had a miller high life as a chaser - nice. Finally got seated and ordered food. 3 people got salads and I got pancakes. Everyone seemed to like their salads and my pancakes were some of the best I've had in mad-town. Unfortunately, one from our party lost her keys when we got back from brunch. She called Bluephies and asked if they had found them, and if not, whether she could come right back and look for them - the restaurant was about to close. The person she dealt with on the phone was apparently flippant with her and said something to the effect of "well we're closing and there's nothing you can do". Our friend was pretty upset and was actually brought to tears by this person. Even though she found her keys later in her coat pocket :) - this was pretty rough, snooty treatment IMO for a neighborhoody, EXPENSIVE eatery. They never want to go back - ever.
A few weeks later, we rolled the dice again and ordered takeout. Some taterskin appetizer, the crabcake sandwich and the bbq sandwich. The app was bad and had some weird off-flavored bird meat in it. My crab cake sandwich was absolutely gross. It was huge with butter drenched bread and huge lumps of sub-par crab (I did live near the gulf though) and half-hazardously applied remoulade sauce. The bbq sandwich was also huge (the lady had to remove about half the meat) and she was disappointed there was almost no bbq sauce on the sandwich or provided. So the food was bad this time.
My take home on this place is that it's inconsistent, and can have great food, but you have to roll the dice and then also deal with the service. Don't loss anything there!
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