My Amtrak train is 3 hours late and counting... So I have some time on my hand.
Yes the train is super late, but it's not the employees of Illinois terminal's fault. Amtrak engineers need to get their act together.
The facility is well maintained, and the Amtrak employee(Lady with short, red hair) is super nice!
If the Amtrak engineers can do their job half as well as the receptionist lady, My train wouldn't be delayed for more than 3 hours....