I have been trying to get in to have the show dog test done. It is hard for me to do so because of my schedule. Tonight, I was able to get out of work at 7. I went straight to the Tempe location with my running shoes in hand. First, no one even acknowledged me for about 20 minutes, then when I finally do get acknowledged the sales person says that they cannot perform the shoe dog test on me because it was close to closing time and there were two people ahead of me. It was 7:30 pm on Feb. 16,2013. I asked if they could make an exception because I had just gotten out of work and didn't know when I would be able to cone back. I said I needed the shoes by tomorrow. She said " Well we can do a quick analysis." I told her to forget it. I need a good test because I'll be running in a marathon. I would've bought 3 pairs of shoes and possibly more running gear and clothes. I said forget it, I'll go to another store. She just smiled and said "Ok". I was VERY disappointed! I will take my business elsewhere then. Seems the employees were more about getting out of work on time than making money.