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| - I had an interesting experience here. After an exhausting week, I didn't want to do the drive down to Scottsdale so I decided to consult Yelp for a nice local dining experience for my 25th birthday dinner. I ended up finding this place and was also recommended it by my hair stylist. Perhaps I didn't do my research because the setting is not at all what I expected. I was excited to use this dinner as an opportunity to dress up and have a meal in a more formal setting for a reservation with 12 people. Mistake one. If this is your intention, do not come here. To be fair, they accommodated our group of 12 nicely but seemed a bit frustrated the entire time.
Ambiance-- pretty casual. Would not come here for any type of formal dinner. The pics are somewhat misleading of this place. They have formal fabric tablecloths but bright lighting that you'd expect in a restroom. Overall, just an unattractive place. I would recommend this place for a quick dinner or a casual outing with friends. It had an odd senior citizens center cafeteria-like setting. When I see a fancy pancy Italian restaurant name with fabric tablecloths in their photos, I expect it to be a little classy. Perhaps, this was presumptuous of me. To be clear, I wouldn't take even my grandparents here. Secondly, there was a gross grasshopper that either flew on the table or came out of my salad. Our table was farthest from the entrance door, which grossed me or 10x more. Now I understand this probably wasn't the restaurants fault but I didn't expect such nonchalance out of them. I mean I feel like they should've removed the grasshopper and gave me new silverware instead of just leaving the grasshopper to hop under my feet...Perhaps this is a normal occurrence for them.
Service- Now we were a large party and it was a Sat night so I can understand the stress...but the service was a bit wonky. Incident 1-the grasshopper moment. Incident 2- waiter was not happy about us splitting checks (now this is deff annoying of us but you said you could accommodate us on the phone when I called beforehand so ya best deal with it nicely). Incident 3- the most awk manager vs customer experience I've encountered. So my friend didn't enjoy her dish as it was "watery and flavorless" I understand it stinks to hear a customer didn't relish your the meal at your establishment, but I don't think that should mean you embarrass her. Basically my friend expressed her disappointment in the meal and I think requested a new dish to the manager. The manager then proceeded to talk to her in a condescending manner, making pretty harsh statements. Ufffff, this was uncomfortable. Eventually, they didn't charge her for her meal and offered her a replacement meal but she was not happy about the encounter so she didn't order anything else. Incident 4- as the birthday girl, I was not aware of this or present for this but my friend asked the manager if they did anything special for birthdays. In other words, she was asking if they could get me a special treat with a lit candle. I feel this is a fairly normal request as I've done this at multiple restaurants before but once again, it was met with some uncomfortable remarks by the owner/manager.
Food- I got the chicken Marsala which was delicious! A photo of it is attached. As for the price, it was pretty standard but I feel like you could pay about the same at another restaurant with far better ambiance and an overall better dining experience.
By the way, there is a 5$ charge to share an entree. This isn't a big deal as I feel you could finish the entree by yourself....just maybe in two sittings. Pretty fair portion size.
Overall- I got a good meal out of it but had an overall disappointing dining experience. I guess it's just not what I anticipated nor what I wanted at all for my birthday dinner. Normally I wouldn't mind, but it's the one time off of school that I was able to enjoy some time with friends so this was just a total bummer. Guess I will have to head to Scottsdale next time for a better dining experience :D
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