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  • I am so happy with the customer service at Radio at the corner of Guadalupe and Val Vista. I have always had exceptional customer service from knowledgeable staff who got out of their way to make me feel welcome, and valued as a customer. I feel safe enough to ask questions without feeling foolish, and the store manager Bryan goes above and beyond to make sure my questions are answered, my shopping needs are taken care of, and I leave feeling that I got a great deal from a reputable source. Yes - can you go to a large chain store and find an item maybe a little cheaper? Possibly, but Overall if you need the background, possible options, and overall shopping experience, there is no place better that who will bend over backwards to help you in times of emergencies. I had a cell phone stolen last Saturday. I was frantic and worried about my personal information as well as my lack of communication to the outside world. I am happy that Radio Shack now has Sprint stores inside them to further assist with cell phone needs. As a Virgin Mobile pre-paid customer, I was able to lock and erase the data from the stolen device and buy a new pre-paid phone at a great sale value. I walked out of there with a working phone in hardly any time at all. My friends were shocked that I had the entire ordeal handles with ease and even had full communication back on track in less than an hour, which included locating, locking, erasing data, as well as shopping and price comparing new devices. THANK YOU SO MUCH to Bryan (who even remembered me from purchasing an original phone in the store 2 years prior.) and the Sprint employee who helped me so much. That shows A+ customer service. I will be back.
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