Our experience may not have been typical because it was the night a big snow and ice storm was to roll in, so even though it was a Friday night there were not many other diners in the restaurant. I imagine on a busy night it becomes much noisier. The hostess was very nice and chatted with us for awhile and our server was attentive and knowledgeable. He spent time with us as well, as we waited for the third person in our party to arrive. We started with the pretzel brioche & butter which looked way bigger when I viewed other reviewers' photos. I was surprised by how small it was. But, it was just the right size not to spoil your dinner! And it was warm and delicious on a cold night. I had a large "simple green salad" for dinner which was good (lettuces, fennel, orange, chevre, pomegranate). The two gentleman with me had entrees: shrimp & lobster paella and a lamb dish with pasta. They both enjoyed their meals. We also ordered and shared 2 sides: brussels sprouts and beets, both were tasty. The big donut dessert was the star of the meal for me and we also had a chocolate board dessert sampler. Our cost including tip was $180 for three people. This included one cocktail, one glass of wine and an iced tea. The restaurant is beautiful and the booth was comfortable. We had an enjoyable meal before attending a Charlotte Symphony concert.