Only would give this place a star because we truly did like the doctor. He's knowledgeable and very professional. He made sure we understand everything and answers all our questions.
However his staff is awful.
From when they answer the phone for you to make an appointment they're rude and hang up without saying so much as bye.
Our first appointment was at 2pm and we didn't get seen until 4!!!!! That's 2hrs in a waiting room full of children with parents who let them run around destroying things.
We finally get seen, they asked us to undress our newborn baby while she "gets a thermometer" took her almost 20minutes to come back! I have a baby in diapers crying because he has no clothes on and she decides to take her sweet time.
We came back for our follow up appointment today. It was at 9am. We show up 8:50, doors locked. So we wait. Finally at 9:01 they open the doors. We get here and the staff had no clue we were supposed to be here. Had no paperwork ready. Had no idea what kind of visit this is. It's 9:15, they finally called me up to confirm my information! I asked when he would be seen, and they said soon. I said when is soon, they said the doctor isn't here and I'm like how is he not here if my appointment was at 9am.
It's now 9:30 one of his staff came to apologize that the doctor isn't even here STILL. And I asked when he'll be here she said shortly, I said so you don't actually know when he'll be here? She said no.
I'm livid at this point.
What kind of office is this? And why is it being ran this way?
Never again will I come back here. Never will I recommend this place. And I honestly hope for the doctors sake that his staff gets themselves together!
He's a great doctor and he's going to be losing patients because of his staff.. well and also cause he's not even at the office for his appointments!!