Quite a disappointment for us.
We went there because of all the great reviews here. The plain pretzels were pretty good, not exceptional as they had been sitting there for a while and not warm but at least they were not greasy like some other mall pretzels can be. Unfortunately the pretzel sandwiches were disappointing. The have all the sandwiches pre- assembled in the display case and when you order them they microwave them-- which heat them up but made everything soggy. The sausage in my breakfast sandwich was very salty. We were expecting a family version of Bruegger's Bagel or Panera, well this place is not as good. The price, however, was unbeatable in the Southside area. The two of us had a filling breakfast for under $10 though you do get what you paid for. We will not go back and will not recommend it to others.