I love Dr. Carlsson and his staff! I just got my third pair of glasses from him recently and each and every pair has been perfect. Being a progressive lens wearer they can be tricky to prescribe.
Dr. Carlsson takes his time with patients and very thorough. He is also friendly and highly knowledgeable and professional. We tried several pairs of contact lenses last year before deciding that my eyes were too dry to wear them for long. He even took me outside to test distance! Who does that at a mall store?
As for the staff...they are truly amazing. All are courteous and sweet! When I walk in the door it's as if they are expecting me and know me by name. I never feel like I am intruding on their day which is what I get from many other retail stores. Keep what you're doing ladies!
Eyewear selection is GREAT. I have purchased cool designer frames and their prices are in all ranges. I never feel like the staff is trying to up sell me me either. No pressure sales is shopping happiness!
My only suggestion is could they please be open on Saturdays, or at least one Saturday per month like my dentist??? This is not a deal breaker for me, however.
Bottom line, go here if you want personalized, friendly service in your eye care. I know I will be going here for years to come!