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  • Another disaster. Scummy food in an even scummier area of Phoenix. I have to start with the fact the they WILL NOT refund your money once you pay for something. So in my case, I ordered a famous apple burger extra well done to go with a side of mac and cheese that they claim was baked (it was not). The mac and cheese was pasta shells covered in a creamy cheese flavored sauce, about as appetizing as squirt cheese out of a can. Ok we are back at the hotel room and the burger is woefully undercooked and I call and say I'm coming back and just want a refund, but not here. This is the only place in America where you are forced to get something else because of some dimwit policy of no refunds. So, they are saying if I find a cockroach in my initial order, I'm really going to want to order another item? Insane. Fine, I dash back before closing and order the chicken sandwich. This is a sorry piece of chicken breast on a soggy bun, just like the burger with condiments straight from the year they opened -1956. The french fries that arrived with the chicken were solid grease - not potatoes mind you - just basically heavy potato grease. The crazier thing is they included a free mac and cheese with 2nd order and that looked nothing like the first order. WTF? This version looked exactly like kraft style with those thin pasta tubes, etc and I'm pretty sure it was (see photo). Will the real mac and cheese please stand up. Then the waitress tells me that she has never heard of any restaurant returning money in her life. What planet is she from and what is wrong with this dump? Oh, the apple burger was a mess also, sloppily prepared, strange sliced apples on top of cheddar cheese and more lettuce than the big salad on Seinfeld. Two cops were hanging out here and I felt like telling them I got robbed because basically they took my money and wouldn't give it back despite the lousy experience. If I had started this process at 5pm, I swear I would have tried 10 different things and kept saying I don't like it and see if they would have returned my money then. Theives. Stay away.
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