First visit for my puppy. I only had great experiences at bandfield in Henderson. This is my first time coming here since it's closer to home. I was greeted by a very friendly front desk lady. She was in training so it was a slow process. I finally was told to wait in the room. The vet technician came in and said that I need to move rooms. So we did. She gave me a dirty room so I had wait for the process to begin as she was cleaning after the last patient. I plan to breed my puppy in the future since they are very high demand and so cute! The vet technician made me feel like I didn't know what I was doing and that I should buy the dog care option that comes with neutering. I asked her "is there something wrong with making my choice of breeding my dog?" She responded .... There are too many dogs at the pound. Marcia the vet technician was rude the entire time. The rest of the staff was great and it seems like they use scare tactics to get you to get the premium of the premiums package. Careful.