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| - Went for lunch and sat in the bar area.
The Good:
Cleanliness was good and service was above average. So far so good...
The Bad:
Ordered Fajitas Trio with no beans or rice, as I have ordered countless times at other Chili's. Order came out in a timely manner.... but the food was simply terrible. My stomach churns just remembering it.
So for those who don't know, Fajitas Trio is chicken, steak and shrimp on a hot skillet with sliced onions and bell peppers.
First, the chicken came out with no grill marks, looking like a frozen breast that somebody had thrown into some hot water to cook. Zero grill marks.. I mean, can we at least PRETEND it was grilled? Isn't it supposed to sizzle like in the commercials? The chicken didn't even get grilled on the hot skillet!
Which brings me to the skillet... it wasn't hot! How are you going to serve fajitas with a lukewarm skillet? Booo! Get outta here Chilis!
The onions and bell peppers looked (and tasted) like they had been pulled from the freezer too since they had no crunchiness at all.
Shrimp is obviously frozen (this is AZ after all).
The pico de gallo, guac and shredded lettuce all looked a few days past their best by date.
You know how good things are more than a sum of their parts? This was LESS than a sum... each item was bad but collectively, it was a terrible meal especially at the price point ($15!).
So maybe my memory has failed and the food was always this bad, but something tells me that this was an exceptionally poor representation.
My friend ordered an appetizer sampler and said the sliders were meh (only ate one) as were the egg rolls.
Summary: low quality food, poor preparation. Don't go here, try any other restaurant!
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