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| - They were sold out of steak and pork by noon. How is that possible? And the llanera (steak arepa) is their most popular arepa. Though, 30 minutes later, while still waiting for our order, we heard people ordering the steak, and their order was put through. So I approached the staff and asked if we could get the llanera instead of what we had ordered, since originally, it was the llanera we were interested in. And though we had yet to receive our order, they would not accommodate the switch. We also asked for their tomatillo salsa - a staple - but they were out of that too. In sum, we spent over an hour here - 30+ spent just waiting for our food. And ultimately we did not even get the food we really wanted, and the service was lacking. With so many great food options in Kensington Market, skip this one.
Addendum:
Heard from the owner, and if you regularly share your dining experiences online, you may have noticed that feedback from owners tend to fall in one of two categories; 1) professional and willing to rectify the situation - i.e., take responsibility and eager to learn and grow, and make the customer happy; 2) defensive and rude. The response I received in this case fell closer to #2. Too bad. But then again, the response only reinforces my review and experience.
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