Very very slow staff at times. Other places hook up people fast so they are out fast. Here they will leave you in the lobby forever than have you on the bed waiting up to 40 minutes while many free workers walk by and chat about their day. My first donation took 6 hours and i was in the doors at 8am. Than the next week they higher the prices but kept me on the old lower price. Overall very slow workers with no urgency in their work and can barely help with a question. Ill ask something i know and they will explain it half assed and not accurate. Ive been donating for 6years at various places but this place is the worst at speed and help.