I visited Elmwood Spa with my mom for Mother's Day and overall we had a good experience. We had lunch first, following which I had a manicure and pedicure and my mom had a facial and manicure. Lunch was pretty good - nothing special but nothing to really complain about either. My mom really enjoyed her facial and said her esthetician was very skilled, knowledgeable and happy to answer a few questions that she had. I was a bit disappointed by the manicure and pedicure facilities. There are quite a few stations (almost too many for the room) which feel kind of squished together. The chairs aren't particularly comfy - there are no massage armchairs here. The room was also quite noisy and difficult to relax in. The quality of both my manicure and pedicure wasn't quite as good as I was expecting for a spa. Considering Elmwood charges significantly more than Nailsense, which I usually visit to get my nails done, I wasn't blown away.
The customer service was quite good and everyone was friendly and helpful. The facilities are also nice and very clean. Overall, I would visit Elmwood spa again for other services, just not to get my nails done as I'm not sure its worth the steep price.