I love the original Brooklyn Bowl in New York. So when I saw Matisyahu & Zion I playing at the Vegas location, I was ecstatic! I showed up at the venue at around 7:30pm with my boyfriend. The place was huge! We didn't hear any music so we asked an employee if we were on time and if the show started. She said "Oh! Don't worry, the show wont start till 9:30pm. The artists are never on time." We laughed and said "Cool, we are gonna get a bite to eat and come back then."
When we came back at around 9:30pm...I noticed Matisyahu had already started his set and we completely missed Orphan & Zion I. I paid $64 for my boyfriend and I to see a complete show. Not just the headliner.
I spoke to a manager during the show to explain that one of his employees completely misinformed us on the time of the show. He showed no professionalism and didn't even apologize for the fact that I paid full price for an hour long show.
Basically, I'll never go back to this venue and be sure to tell my friends to never go to this venue if they want to be treated with any kind of respect.