I have to rave about Cesar a Verizon I think I spelled his name right. In Avondale Arizona. He was so courteous and nice I felt like I was in another world because you don't get that kind of respect anymore and I truly appreciated all his help because not everybody knows about phones and what they do especially is older folks like me. So I'm going back into Verizon Friday to buy a Bose system because he was so cool I really like that guy I told everybody about him if you want a good decent guy go to that guy no pressure just a regular nice young man.