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  • Ever since they remodeled this place, the nurses behind the check-in counters are RUDE as hell. Just nasty attitudes. This is not the first time this has happened to me and my family. The first time got me heated because the stupid nurse told us the rules of not having more then ONE person with the patient in the rooms. (Understandable... BUT.. I have a 91 year old grandmother and she has DEMENTIA!) she needs to be with me at all times as I am her caretaker. Which I told that witch that, But the lady STILL would not let her in with me. And while my grandmother is holding on to me at the same time I'm also holding my mom because we were at the ER for her. I had to tell my grandma to sit outside and I'll be right with her and I was seriously running back and forth checking on her and my mom. The nurse who told me my grandma couldn't go with me had a rude and nasty attitude and talked about me and my family to her other coworkers and looking and laughing at us and rolling her eyes.. She was an older lady.. Act your age lady!... After I talked to her manager she said OF COURSE I could bring my grandma in and she had a talk with that nurse. I hope she got fire for the way she was. And now my dad is in the hospital and this old Asian bald man is a nurse also behind the check-in counter and I said I was here to see my dad, gave him his name (my mom and grandma were in the room with him already) and when he said, yea your mom is in there, that's all he said.. Nothing else so I was like ok? I'll just wait?... I mean he could of told me something else. After I text my mom I'm here she came out we switched name tags and I was just letting him know because I don't like ppl to assume we're BOTH going in, so I said "we're switching tags so i can.." And he DIDN'T let me finish!! He interrupted me and said "yeah uh huh, go, go, go, go" and using his hand as for me to rush back there..again.. RUDE.. It wasn't busy nor was there an emergency or anything. There was no need for his attitude either. I am a caregiver I love being in the medical field. I ENJOY doing what I do and helping others. PLEASE CHANDLER REGIONAL.. HIRE PPL WHO LOVE WHAT THEY DO AND CAN MAKE YOUR HOSPITAL BETTER WITH THE TYPE OF NURSES AND DOCTORS WHO MAKE PATIENTS FEEL IMPORTANT. NOT WHO ARE IN IT JUST FOR THE MONEY AND COULD CARE LESS ABOUT IF THEIR SICK OR DYING. STOP HIRING PEOPLE WHO ARE MAD THEY HAVE TO WORK ON HOLIDAYS AND TAKE IT OUT ON PATIENTS WHO ARE SICK OR FAMILY MEMBERS WHO ARE CONCERNED ABOUT THEM. I feel bad for some of the nurses and doctors who are actually GREAT. And you guys get this bad review because it seems you have more bad them good employees. I would of took my family to different hospitals but the times they need to goto the hospital Im at work so someone else takes them and I meet them there to check them in. Well now that I know there is another place down the street that just opened that has almost the same equipment that the ER has I will definitely be there instead of here.
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