I see a support staff turnover of nearly 90% every time I go for my 6-mo checkups. It's possible they move around inside of the Aspen corporation. However, there are individuals that have been there for some time. Fortunately, we have dental insurance, because the cost of dental care has skyrocketed over the past 5 yrs. Our insurance covers around 60% of our costs which is a substantial amount in dollars. I can't imagine going without dental insurance these days. I'm at a point, much sooner than I anticipated, in my life where it's costing me more to keep my teeth than pulling them all and getting dentures. It's just in the last year my teeth have started to fail faster.
I get above average care at Aspen Dental. They recognize you, treat you very professionally, and you're in-and-out on time. They have a patient portal to access all your dental information, make/change/confirm an appointment, etc which I do use. 4 always gives them room for improvement. No one is 5 .