So far, I've had great experiences here at EWC. The staff is always very friendly and usually get me in and out very quickly. Only once did I have to wait past my appointment time more than a couple minutes. I was sad that I didn't get any type of discount, considering if you are late for your appointment that you get docked. However, the fact that every other time I've been has been positive, I will let it slide. The prices are fairly inexpensive and the products they use always seem to work great for me!