| rev:text
| - We recently had our third child born at Baywood. The second child, two years ago, we noticed some minor billing mistakes that we quickly corrected, but only amounted to about $100 inflation.
Fast forward to our third child and the nightmare begins. We have the same insurance policy, but our bill is thousands more. What's more we can see many fraudulent charges on this visit.
Points to be aware of, our second child was induced, and my wife had an epidural.
Our third child my wife arrived and the baby popped out about 30 minutes later. The nurses were trying to hold the baby in until their on-call Doctor arrived because our OB wasn't reachable.
My wife had no IV
No pain relief
No injected drugs of any kind
The on call doctor was in and out in under 10 minutes, and 2 pushes had the baby out and the placenta was also out quickly. No need to cut and no stitches needed. His coffee was still steaming as he left the room.
After my wife called around and around and finally received an itemized bill we found some discrepancies:
They billed her for multiple units/dosage of labor inducing drugs to help with the placenta some 3.5 hours after my child was born.
They billed for thyroid medication my wife brought with her in her purse.
They billed her for some other injected pain reliever when the only thing she took was ibuprofen.
They billed for a urine drug screen when my wife never provided a urine sample.
They billed for a baby drug screen from her feces, when I personally changed the diapers and threw them away, they never collected any of the babies feces.
Their on-staff pediatrician falsely diagnosed my daughter as having hip dysplasia, and had her put in a medical brace, which has led to their pediatric specialists office over billing for some hip dislocation surgical procedure that never happened.
People make mistakes, but Banner is guilty of nothing short deliberately pushing fraudulent charges to bilk the insurance company and myself out of THOUSANDS of dollar for procedures that weren't performed. It's gotta be criminal.
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2 months later and Banner refuses to seriously discuss the over billing issue. They had someone comment below, but then after I contacted them, they never replied back.
We leave voicemails and when we are lucky enough to get a reply, it's always with someone who is basically just reading a message back to us, and they themselves are unable or unwilling to discuss the particulars of the case.
They say "it's coded correct". Well that's great, except the service they are describing never happened. So there shouldn't be a code period.
Rip-offs artists and scammers. Going to have to go to the news and expose this policy of Banner publicly. Luckily we have a communication log that shows how we tried to settle the problem via phone, in person, via email, and even over Facebook.
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