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  • I went there so much when it first opened and never had any complaints. The service was phenomenal! I stopped going for about two-three months because I was eating there so much. When I went there recently, the service was HORRIBLE! I was so surprised because the management strived for great service. Almost everyone who was working was new, so that was the problem. The new staff weren't as nice as the previous staff. Randy was still there and he was great! My issue was with the so called supervisor, who seemed extremely happy to have some kind of authority. As I was making my order with another employee, she was taking someone else's order on the phone. I am not sure why Jasmine (the supervisor) felt the need to be in my conversation with the other employee especially since she was on the phone taking an order with another customer. She was so rude! After she hung up with the customer, she began rolling her eyes at me and saying things to me that a supervisor should never say, like when I had a question about my order she said things like "it is what it is" or "that isn't my problem". She was so rude and I don't ever want to eat there again because of her. Randy, if you know better you'll do better! That little girl shouldn't be the face of Wingstop!
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