rev:text
| - I've been a regular here for a long time, but I've never wrote a review. However, events today have really pushed me to write one.
To begin, the food is fantastic, although it can be a bit inconsistent in taste at times. Service is typical Asian resto style - quick, curt, but efficient. However, if you don't mind the "ok" service, don't let it stop you from trying out their food. Their prices are very reasonable as well.
The reason I am giving Huh Ga Ne 2 stars is mostly because of the service I received today. The restaurant was packed as usual, and we just finished our meal. Our table was on the upper seating area (where we had to leave our shoes at the bottom). As we left to go pay for our meal, I began looking for my shoes but much to my dismay they were NOT THERE.
I'm gonna give whoever took my shoes the benefit of the doubt, and assume that they accidentally took my shoes. I'm also gonna assume that the person is a girl with pretty small feet, because I don't think a grown ass man would want my shoes. Anyway, I approached the waitresses with my dilemma, and told them that someone may have taken my shoes. They were understandably confused, but were too busy to give a crap and quickly forgot about me, leaving me to stand barefoot on the floor like an idiot.
I'm a reasonable person, I wasn't mean nor accusing because I knew it was obviously not their fault that some idiot took my shoes. What I was upset about was that no one really tried to help me out!! I had to wave down the waitress again and explain to them that I have no way of getting home, because no way in heck am I WALKING BAREFOOT home! And that I need someone to do something NOW.
The guy at the cashier (I'm assuming the owner's son), was the most infuriating. He had no idea what to do with me, mostly just standing around absolutely confused out of his mind. Finally, one of the employees had the bright idea of lending me some slippers (yay!), and I proceeded to ask him if I could leave my number with them, just in case the person decides to return my shoes. We were contemplating whether to just leave the restaurant without paying, because we were just so upset with the whole situation. However, after some consideration we decided we would just pay for our meal anyway since it wasn't really their fault that my shoes were stolen. However, we refused to leave any tips because I was just so angry at the whole situation.
I have always been understanding of their service because of how busy they are, but events today have really made me reconsider that. Maybe the fact that they don't speak English all that well may have made the situation more difficult to process, but still there was no reason to just ignore me! I feel that when something happens to your customer (no matter how extraordinary the situation), it is your responsibility to step up and do something about it. Just don't leave me standing there and hope I'll just leave so that you won't need to deal with the problem, because NO, I won't leave.
So to the Girly that took my Navy Blue Toms, GIVE THEM BACK! I left my number with the restaurant just in case you have the conscience to return what is not yours! I have a feeling I know which customer took my shoes, so if you happen to read this, return my shoes! If I ever see you on the street, I will not hesitate to ask you about it! Don't say I didn't warn you!
|