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| - If i could give negative stars i would. I had the worst experience EVER at a car wash this morning. I was pretty excited to do something special for my brothers birthday, i was trying to surprise him by taking his car in the morning to get it washed and vacuumed. When I got to Danny's the sales guy talked me into a fully interior detail job. It was a little expensive ($99) but the car really did need a good once over so i went with it. I specifically asked him how long it would take, to which he replied an hour to an hour & a half. This is where it all went wrong..........I was stuck in that stupid lobby for over 3.5 hrs. When I went to check on the status at the 2.5 hour mark, the girl at the register didn't care what I had to say. She interrupted me by explaining that I had misheard the gentleman in the beginning, and that no one would tell me it would be that quick. (NO i didn't misunderstand anything in the beginning, I asked because I also had to work today and needed it done quickly.)
The wash was just a typical wash job, nothing bad or good about it.
The interior was vacuumed and the dash was wiped, although I did have to ask the guy to do the windows again because I am pretty sure they missed them all together the 1st time. It took forever, and they had MORE than plenty of time to get everything done - then again, maybe not.
Customer service was horrible, management did nothing to fix my frustration while I was there. I am officially bugged that I gave them another chance - last time took longer than they said as well. Which means, I'm done with Danny's.
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