| rev:text
| - The latest commercials proudly tout that Domino's is slowing down the process of making pizza to ensure it's done properly and to be as quality a product that it can be.
Apparently, this location didn't get the memo.
I had received a text message with a coupon code that was a pretty good promotion. Being sleep deprived on a Saturday after a long week, I was easily compelled to take advantage of the offer. I used the Droid app to compose my order. (Sidenote: The score I'm giving for this review was not inveigled by the app either way - I just figured I'd throw it in for anybody interested.) The app was streamlined nicely and pretty straightforward. Granted, it's not as if you need to have your hand held to order a pizza, but the flow and logic make it even easier. I didn't bother with the order tracker. It's going to get here when it gets here - nothing will change if I track it or not. It's not a FedEx shipment or anything.
Delivery arrived quicker than the ETA I received upon checkout.
Aside from the pizza, I also ordered Chicken Alfredo pasta. Needed a little more sauce, but it was just fine coming from a chain pizza place. I wasn't expecting homemade Italian fare. The pizza, however, was an entirely different story ...
It looked pretty appetizing, and had a good amount of cheese. I ordered the hand-tossed pan crust. It didn't take anything more than the first bite to realize that the dough was pretty undercooked. Definitely; well, doughy. It wasn't just a little bit undercooked - it was raw dough. The fact it was pretty light and airy helped a little bit, but I barely got through the tiny slice I started out with - mainly because I was hungry enough to make it through; hoping the crust would be enough to nominally quell the growls of my depleted stomach.
I pulled each of the remaining slices to make sure it wasn't just the one slice I picked. That wasn't the case. Pulling them apart, the raw, sticky dough stretched out as if it were melted cheese.
I plan on contacting either a manager or franchisee shortly - the review will be updated accordingly to reflect the level of customer service in how they react and deal with the complaint.
Again, the increased ad campaigns have tried to connote that Domino's is focused not on speed, but meticulous quality. While this may very well be this particular location - especially considering the average score from fellow Yelpers - it's very likely this experience will detract me from ordering Domino's again; regardless of location.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)