We were in the market for a new garage door opener as our remotes had stopped working. Steven in Millworks was a superstar! He was taking care of another customer when we arrived in the department, but as soon as he was finished his whole attention was focused on us. He efficiently set up the Lowe's installation team to contact us to install the door opener. He gave us the price for installation. When we mentioned that the competitor's price for installation was less, without hesitation he said that he would make an adjustment at check out to match their price. When he was done with the paperwork, he personally walked us to the check out area, opened a cash register, and checked us out to make sure the adjustment was made. This guy is the epitome of customer service. Great job!