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  • Interested vehicle: 2012 Kia Optima SX (with technology package), in Pearl white The car dealer I was inquiring with was Dave. Courteous guy. Knowledgeable in vehicle specifications and what not. Gave me a warm welcome. But it took a bit of a downhill from there. When asked of prices, his first offer for the vehicle was $32,600. Now, I don't know about you, but in my opinion, he is basically trying to hustle me. I understand that this is a business, but I wished that he had a little more respect for my intelligence for I did MUCH research for the vehicle including the market value. And in terms of the car's value and nation-wide prices, that offer is basically a slap in the face. So I mentioned the TrueCar discount to him and his manager. Initially, their response was that TrueCar is getting sued for incompetent sales but they said they'll match the TrueCar price if I bought the vehicle. However, after my second visit, they decided to RESCIND that offer. Aftewards, I had my Mom & Dad in Los Angeles test the Kia dealerships there. With a TrueCar certification, Glendale Kia offered me the same exact vehicle(including color & options) for $27,300. However, on the verge of buying the vehicle, my family and I decided that we would lease the vehicle because we were uncertain of the re-sale value of the Kia brand. So we requested for lease rates and again, another disappointment from Findlay Kia. Their offer to me was $3,000 down and $430 a month which is near the monthly payments of leasing a BMW 3 series or Lexus IS 250. Subsequently, Findlay Kia gave me a sheet of offers for the black colored Optima with the same options claiming that the white one has its value due to the scarcity. However, these rates were still making me throw up inside. For $4000 down, I would be making monthly payments of nearly $360. I had to seek other options because there's no way I was willing to pay a BMW price for a Kia product. AGAIN, I contacted Glendale Kia in the Los Angeles area and they offered me $3000 down and $300 a month with the same residual/interest rate. I even told Dave about this deal and his response to me was that either I was lying, the dealer is lying, or the financing will bite me. Again, I felt disrespected but I held my slight anger in because I wanted to be professional. I'm not really a liar about these things but he had the guts to imply that I was even lying. It really pissed me off & I lost a little bit of respect for him. But being from Vegas, I didn't want to take the time and labor to go all the way back to LA and drive it here. So I gave Findlay Kia a chance and even tried to talk to another dealer behind my primary dealer's back. His name was Chino, who responded to me very unprofessionaly as if I was his "homie" from down the street in his neighborhood. Despite being from a more notorious part of the US, I still expect professionalism in business. After all the time wasted in providing multiple opportunities to respect my business knowledge & to challenge Glendale Kia, Findlay Kia fell off my radar and I ultimately chose the business practices of Glendale Kia (near my hometown). I am now the proud owner of a 2012 Kia Optima SX with the Technology package in pearl white courtesy of Glendale Kia which is near my origin. You know what they say: There's no place like home.
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