University House is owned by a REIT (Real Estate Investment Trust) Inland American Communities. As a parent of a student at UH who pays the lease I can say this place is awful. If you have a better option, take it. This place is mis-managed, disorganized and unresponsive to tenants needs. You sign up for the entire year and they suck the money right out of your account every month. You are held captive and tenant complaints go unanswered frequently. They cannot even deliver the mail. Yelp reviews can only do so much, suggest you sound off to Inland American Communities. Here is the website: http://www.inlandac.com. Make your complaints known to the corporation that really owns and runs the property. They need to step it up!