Kristie and Annie were fantastic with my kids! I had taken my daughter to SnipIt's in the past and it was okay. But I figured I'd try something different because my older child needed a hair cut as well. This place is awesome and caters to both my 7 yo and my 4 yo. Will definitely be back! They treated my kids with respect, actually let them watch FUN stuff (my son played Spongebob and my daughter watched Dora), and they actually have a play area with a train table and lego table in the waiting area. SnipIts didn't have any sort of toys for the kids, save the toys for sale. This is now our regular salon!