So disappointed at a 3-star review because this office used to be a solid 5. The doctors are fantastic---all of them. The nurses are fantastic. The PAs are fantastic.
If any of the doctors take time to review online-reviews, please please please read what so many people are saying. The front office team you have is causing you to lose patients.
They are rude...they don't answer the phones....they are short....
I once waited on hold for 20 minutes and was driving by so I hung up and decided to go inside and just make an appointment in person. I was told I couldn't do it in person and had to call. I ended up going somewhere else for our immunizations. That is money walking out the door.
Please please figure it out. Our kids need you guys!