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  • Do not switch to Centurylink! I repeat. Do not switch to Centurylink! Where do I start. Ok. Well, I setup centurylink internet for my parents because they were looking for a more affordable option than Cox. Signed them up for a promotional offer and 2 year contract according to the rep. Asked the rep several tines if my parents would receive the same price each month for 2 years under the contract. The answer was yes. Within a year of the contract the internet speed was marginal at best. Not as consistent as Cox but more affordable through the offer. After a year I get a call from my parents that the bill went up $40! Call Centurylink and they tell me that the offer was only for a year. They couldn't renew my offer and on top of that charge my parents an additional $15 to disconnect the line. As far as I'm concerned they are a bunch of con artists. If you are thinking about switching services thd best combo that you should get is Cox for internet (even though they are a little higher) and Direct TV for video.
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