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| - I was really hoping to give this spot a five star review, but my heart and my tastebuds were telling me otherwise. I came here for the first time with my family last weekend because we were all craving a little taste of home. I've heard nothing but good things about Makai Pacific Island Grill, so I suggested it and that's how we ended up here.
I really liked the concept of Makai. It's almost like Chipotle in a sense because you get to choose and build your plate as you walk down the line, but with Hawaiian flavors instead. You choose what size plate you want, and from there you pick your base, meats, and sides. The Ono'er (Medium) was definitely enough for me. I went with the brown rice, Kalua pig, spicy ahi poke, mac salad, and sweet corn. Keep in mind that the premium meats are extra, which isn't a big deal at all. The teriyaki steak and Pulehu steak are both $1 extra and the Hawaiian poke and spicy ahi poke are both $1.25 extra. My sister also went with the Ono'er option and chose the teriyaki chicken. While ordering, she noticed that the teriyaki chicken was almost out and decided to wait for the fresh batch that would be coming off of the grill in a few minutes. Meanwhile, we paid and took the rest of our order to the table that we were lucky enough to snag!
My food was just okay. For starters, the Kalua pig here just wasn't appealing to me, which is really unfortunate because Kalua pig is one of my favorite local dishes. It didn't look appetizing on my plate, but I tried it anyway. The flavor was there, but the meat was way too fatty for my liking. I ate a few bites of it after picking around the fat and then just pushed the rest to the side. The spicy ahi is a different story. It was fresh and soft. It didn't have that fishy taste to it, which I liked. It was cut into perfect bite-sized cubes and it didn't take much effort to chew... You know the poke is good when it just melts in your mouth! The poke did not let me down at all. My sides were nothing spectacular. The mac salad has potatoes in it, which is different, and the sweet corn reminded me of the stuff they take out of the can and serve to you in the cafeteria at school.
Anyways, the other reason I had to give this place three stars is because the teriyaki chicken that my sister patiently waited for was undercooked. She took a bite into one of the pieces and it was rubbery and still a little pink. We brought it to management's attention and they were very apologetic and replaced it without a problem.
Overall, our first experience here wasn't the best and I'm not sure that we'll be driving 35 minutes across town any time soon to give it another go. Hopefully our next visit in the future will be a better one.
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