Went to this location to upgrade my phone. Four staff members were there but only two were actually attempting to work. One lady was greeting people and cleaning up the store, but she stated from the get go that she was locked out of the system. One guy was doing all the customer service and the other two staff members, one land one woman, spent the whole hour I ended up being there waiting watching YouTube videos and sharing memes with each other. They made no attempt to engage with the customers in the store until a man walked in that they dubbed cute enough to flirt with, whereupon they finally put their YouTube away to make heart eyes at him and flirt.
I understand an hour wait if the place is full but there were two of us customers there and it took nearly an hour to get anywhere. Only to find out they couldn't help anyways.