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  • This was my first time visiting this location and I pray to God that it will be the last. I really cannot stand ATT at all. Their retail employees are some of the rudest most smug bunch of harsh uncaring individuals I have ever had the displeasure to waste words on. It's as if ATT employees have to take a mandatory training on how to be the least helpful and rudest possible. The retail locations are so anti customer service. I really really really did not want to go to ATT. I am not a ATT customer any longer and the only reason I went to this location was to purchase a replacement OEM cord for my boyfriends's Iphone 5. Here's how it went down. I went in to the store and asked for a replacement charger. A man who appeared to be the owner (because he was dressed in a suit) selected a cord and wall adapter. I never mentioned that I wanted or needed a wall adaptor. I said to him, "Does that wall adapter come with the cord?" to which he replied , "No" I think that is so sneaky and low brow to try and push add ons with out full disclosure and that is exactly what I expected from ATT retail employees. When I told him I did not wish to purchase the wall adapter he then took my cord removed it from the box and handed it to me saying, "Well if you don't need the wall adapter, we can keep our box. " Who does that!?! ATT employees with no regard for customer service that's who. So I paid and walked out of the store with a cord in my hand with no packaging .
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