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  • Easiest mattress purchasing experience of my life! I . 30 minutes later I ! Seriously it was that fast--probably had something to do with the fact that I lived so close and one of their employees offered to drive the mattress over since he was getting off work. I loved that I told the sales guy my price range and he didn't try to talk me into a mattress priced beyond thWhen our mattress decided it's end was near, we were unprepared to buy a new mattress...where would we go? What kind of mattress would we need? How much should we expect to spend??? So many questions with no time to waste!! We needed a mattress right away...like today right away... So I quickly got on my yelp app to see if my yelpers had some advice...I quickly found Half Price Mattress thanks to my fellow yelpers and it's STELLAR reputation...since it was extremely close to my house I thought why not? THIS PLACE DOES NOT DISAPPOINT!!!!! We received a warm welcome from Phil as soon as we arrived...he evaluated our sleeping styles and preferences and gave us many options in every price category...he wasn't trying to sell us the most expensive mattress...he was genuinely trying to make sure we were both happy and comfortable...he let us try pretty much every bed in the store...we never felt pressured or rushed...and felt super informed on every option in the store...kudos to you Phil!!! You are awesome!!! Thank you for your excellent customer service!! After a few hours of deliberation we made our fantastically priced selection and we were on our way!!! Now...normally the story would end here...however...after getting home and sleeping on our new mattress for over a week we decided we wanted a softer mattress...so without missing a beat, they offered to exchange it for us!!! I knew they had a 30 day exchange policy but I didn't know how painless the swap would be...when I arrived at the store the following week I asked for Phil but he was off that day...Christina kindly took care of me allowing me in the mattress warehouse for 2 hours, each day, for 3 days!!!! After all, I wanted to make sure I got my perfectly soft fluffy mattress my husband had originally opposed...in the end you see that I won ;-) Christina is a gem...again...never rushing me...answering all of my questions...going above and beyond!!! At one point the store got very busy and Christina left my sleeping beauty self with Phil...what a fine man...super informative and sweet...with the help of all these fine people...I finally found my perfect mattress and couldn't be happier...this store and it's staff are the epitome of customer service!!! , the delivery guy was a delight!! Phil, Christina, ...thank you for making this big purchase sooooo easy for us!! We will be sending everyone we know your way!!at.
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