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  • Pros: - The place is relatively clean. - I love the pillows, but YMMV. - Direct access to the subway. Cons: - The internet is TERRIBLE. 802.11b!? Must be a standard DSL line split between 150 rooms. I don't care if it's free. If it's useless, it doesn't matter. It seems like a heavy "business" hotel, but you'd expect semi workable internet. Wifi keeps dropping, connection seizes up. It gets spurts of internet so email is fine, but I can't do ANY other work. Might have to head back into the office... - The plumbing doesn't seem old, but it's not very good. Every possible drain needs servicing. They all drain slowly. - The thermostat seems to misread, but so long as it's not broken, it's all good. I have to set the temperature to 77 to get it to heat up. I'm used to having rooms at 68. - This place needs a TON more lights. A desk lamp and a bed light is not enough. - Bed squeaks really badly. - Carpeting is old and improperly set. - Walls are super thin. - No free breakfast (dependent on your rate/contract) - ATM in the hotel lobby doesn't seem to work with US ATM cards. - Uninformed front desk. No one knew where the next ATM was. When I stepped outside to wander, there were TWO attached to the center, and an HSBC across the street. - Front desk does not seem to know what they are doing. My colleague got locked out when stepping out for a call. The front desk just threw up their hands and said they couldn't do anything without ID, and couldn't do anything. Ok... here's a standard hotel practice. Have someone accompany the guest to their room. Once the door is open, verify ID, and all is good. - Pricey, no free water, no club lounge, poor TV reception. - Odd foreign charges on my card DURING my stay, but this may not be the hotel's fault.
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