| rev:text
| - Avoid.
Came in when website listed they would be open, but it wasn't. So we walked the lot for 30 minutes looking at cars and finally decided to call the dealership number. Lady said times listed were for repair shop. Well... okay... maybe someone should fix that?
Left, came back in the afternoon.
Walked around the lot, nobody approached us.
Decided to go inside, nobody greeted, acknowledged or approached us. So we uncomfortably stood around for 15 minutes looking at the showroom models and reading brochures.
We decided to leave when an obese man wearing extremely tight clothes approached and asked if we needed some help.
Yes. We are interested in a car.
So we went onto the lot to look at some specific cars. We asked about pricing and why the listed prices were several thousand higher than other dealerships in the region. The salesman explained that the prices were marked just barely up enough to make a profit.
Sorry... we started laughing. I mean, come on guy. Am I supposed to believe these are the most profit-hating car salesmen in history? The lying was obvious, and shameful. By the way, if you're going to give a line like that, at least try not to stutter and look away while saying it.
We went to look at a slightly used model, and asked why the two year old car was marked $2,500 more than what Kelly Blue Book was listing.
"Well, Kelly Blue Book is just a standard."
Uh huh... Yah think?
We explained that we wanted to test drive a car. After asking which one, he said he would need to copy the drivers license and fill out some forms (never been asked that at any dealership before... but okay).
After a bit, he came back with the keys and said he was sorry we had to wait so long... this was his first week on the job and the manager told him he should see if we needed help.
That made us more uncomfortable. It's apparent someone sized us up coming into the place and decided we weren't worth the time so we got the half-wit rookie. Okay, it's one thing to give the new guy a chance, it's another to be sized up.
Well, the rookie went to get the car. We waited on the curb for about 10 minutes... kicking rocks and waiting. Maybe he got lost?
He finally shows up, hops out and then proceeds to open the doors and show us the car, pointing out obvious things like, "as you can see, the back door swings all the way open."
No kidding?
Then he says, "we don't do test drives 30 minutes before closing, and we close at 5."
Oh, well then by all means, let's NOT buy a car. I'm more than happy to take money to a competitor.
We couldn't even drive the thing around the lot, nothing. But where to start with this?
- salesman wont make any extra effort
- dummy wasted time that could have been used to get us into a car before closing
He then asked us to make an appointment to come back for a test drive. We said absolutely not and for all of the reasons described above, and adding that we felt like we were treated very badly and will not be purchasing a car from this lot.
After we left, we got a call from the Chevy dealership across town at about 7 p.m.. The Chevy salesman was profusely apologizing for not returning our phone call earlier... he had been with a customer up to that. He left his personal cell phone number and said to call him at any time.
Now THAT'S how to behave as a professional.
Apparently that dealership doesn't shoo customers away at 5 p.m. We're going to keep shopping for the best deal in the region, but the Chevy dealership is already at the top of our list.
BTW - if you Nissan folks ever read this: we said we were interested in buying one car, actually we were interested in buying two. We just wanted to see how we were treated first.
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