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  • A group of us decided to dine at BJs on Dec. 3rd. We get the little buzzer for when your table is ready, and we sit down. First, there was another diner that was sitting on the bench in the "waiting" area breastfeeding her baby. Why the restaurant would allow this - I have no idea. But anyhow, we wait for our buzzer to buzz, and low and behold after 15 minutes it's buzzing. We go up to the front, they get our menus ready and ask us to stand off to the side. We stand off to the side... for 30 minutes. The hostess tells us literally about 10 times that our table is being cleaned. So why ring the buzzer if it wasn't ready the first time? Finally, the hostess takes us out back to our table, and the table is still dirty! What in the world?? So we stand there as she grabs a busser to clean the table. Then we get seated on a wet table. Our waitress comes after a few minutes, and she has this matter-of-fact attitude and doesn't even apologize for the mishap which she clearly knew about because she was talking to the hostess who was telling her about it. But anyway, we order our drinks. She comes back and gives everyone the wrong drinks. Everyone on the table just starts handing out the appropriate drinks to the appropriate people on the table. We order our food and wait almost another half an hour for our entrees. The chili was absurdly salty, and it had an alcohol taste to it. Completely inedible. We tell this to the waitress, and she apologizes but does nothing about it. At this point, we conduct ourselves by the dining golden rule to not anger your waitress. We say nothing further. I ordered a 12oz steak - medium. This was the smallest most overcooked steak I have ever had. It was 6oz at the most. It was unbelievable. Underseasoned and lacking from any flavor. I ask the waitress for steak sauce, and she brings it by and just drops it on the table without even looking my way. When we were done with our meal, she comes by and tells us "if you want desert, you can have red velvet pazookie. It's good." That's it? No menu, no other choices? We pay our bill and leave. The quality and service was abysmal at this BJs. You're better off going to the one in Centennial or Summerlin.
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