| rev:text
| - My boyfriend and I met his family here for lunch yesterday. After reading the reviews, I was excited to try the great BBQ.
We arrived after his family so they were already seated. The restaurant is fairly large, the bar area had a few customers, but the dining area only had one other party. Yet we were sat at a table in the corner near the servers station...odd but we laughed it off and figured oh well they're not busy so the servers are rarely coming over there.
The service started out pretty decent. The server, very nice and friendly took our drink orders...water and beer. (The water was disgusting, it tasted like it had been salted down). But three of our draft beers and two kid's sodas came quickly, however one beer (bottled) took them at least 10 minutes to bring to the table. Again, brushed it off. The server took our orders, everything on the menu sounded amazing. Three of us ordered the pulled pork sandwich with sides (sweet potato fries, apple slaw and mac and cheese). Another ordered the pulled chicken salad and the kids ordered sliders -no buns, no cheese, just the patty with fries.
We waited a very long time for our food. At first it wasn't big a deal because we were just enjoying catching up...but then when we realized that we were almost half way through our second extra large draft beer it started to become a bit of an issue. It took about 35 minutes from time we ordered our food until it was delivered. But...we couldn't start eating yet because it took another 10 -15 minutes for them to bring the two kids meals (the 2 plain slider patties). Who brings out 4 adult meals and leaves the kids waiting that much longer? All they kept saying was "sorry" and "it'll be out soon". By this time our plates had gotten cold, but alas we can eat.
The pulled pork was really good, it had a fantastic smokey flavor. Although I felt the BBQ sauce fell short of anything to talk about. They gave such a small amount, had to get extra on the side, but still didn't have any distinct flavors, could've been out of bottle from the grocery store. The sides were really good as well, only down side is the sweet potato fries were a bit overcooked while the regular fries (with kid's meal) was a bit undercooked. I really like the mac and cheese the best.
Everyone did really like their food. And if just reviewing the food, I would give it 4 stars. However with the poor service I had to take a star back. I really think they could have made it up in some way, such as comping the kids meals...but they didn't bother to do anything.
If in the area again, I would probably give it another chance but I really hope they can improve on their service.
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