I visited global bike to buy a new bike helmet, but ended up buying a Specialized Road Bike in addition. The staff here are really nice and I had wanted a road bike so I decided to just go for it. Charlene helped me pick out a bike and has definitely forgotten more about bikes then i will probably ever know. She had no problem with me trying out about ten different bikes ( there is a neighborhood you can shoot over too that let you get a feel for them) and answered a ton of questions while I tried to decide. I like sales people who don't pressure you and let you make up your own mind. Charlene also did a fit for my road bike after I purchased it which i was surprised at how much better the bike feels and responds after that. All in all A++ experience and I would highly recommend getting a bike from them. If you are in doubt ask for Charlene.