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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Fun concept and the drinks were delicious. This place gets 3 stars due to the incredible outright rudeness of the hostess and bartender at our recent visit. We didn't have a reservation and asked how long of a wait it was. The waitress in a very irritated tone let us know we should have gotten a reservation and that the wait was 45 minutes. I thanked her, a little taken aback by her response but hey everyone has bad days, so let her know we'd like to put our name down and went upstairs to grab a beer while we waited. Not 5 minutes later, she lets us know a table is ready right as I am handed my beer. I asked if we could bring our brand new beers down with us and she again very rudely told us we shouldn't have ordered drinks and the beers were not allowed down there. I told her that wasn't a problem, I understand it's a rule but we had just been told it would be 45 minutes. So there we sat trying to chug our beers quickly. We sent our friend down with the hostess to hold the table and 2 minutes later he texts us letting us know that the bartender had just come by and told him "I'm losing out on tips because your friends decided to order a beer". Overall, just a ridiculous and confusing experience from a customer service perspective, but imagine if you have a better hostess and bartender than we did its worth it since the drinks are so good! Oh well.
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