I've been meaning to write a review on this place for awhile. I've been going here for about year and I must say it's time to move along.
I'll start with a visit I had last year. I had to get a filling done and the dentist was pushing so hard on the filling her hand slipped and hit me in the face. Yes, she accidentally hit me in the face. You could tell she felt awful about it but she hit me in the face! lol After that I was honestly afraid to walk in there again.
Next visit was a cleaning. The staff was all very pleasant but nothing irritates me more than when someone butchers my first name. Honestly, it's not that difficult Leanne (Lee-anne). I got one a bad start when the receptionist called me Lean. I decided it wasn't worth getting my panties in a knot. They take me into the room to have my teeth cleaned and I wait and wait and wait and wait some more. I had watched over half of the movie they turned on for me when I realized over an hour had past and I still hadn't seen anyone. Is my time not valuable? I walked to the receptionist and told her I had another appointment and I needed to be seen quickly. Finally, the dentist comes in and does her thing. It seemed like they don't really have a good grasp on time in that office.
Today, I went in for another cleaning. I didn't have to wait long at all...good start I thought. The hygienist took some x-rays and then it was time to wait for the dentist. I waited for about 10 minutes, not too bad. The dentist comes in and asks if I need to be on my way? Before I can even answer her question she says "okay, I'll be back in 2 minutes". WTF? Do you guys want patients or not? She comes back 10 minutes later and proceeds to check my teeth and look at the x-rays. She starts cleaning my teeth with that new water gismo and there is water going everywhere. My face has got water dripping all over it and the dentist jokes around and says another shower huh. I was pissed. They had no regard for the fact that I had another appointment and now have to go home and freshen up after. The dentist finally finishes and in walks the hygienist. Now I really liked the hygienist. She seemed to be quite pleasant and gentle. The only problem was she too had trouble with the water. I actually had a stream of water running down my neck! Holy shit are you guys at all concerned about your patients!!
Unfortunately, I have to go back to get a cavity filled. After that Adios! There has got to be better clinics around.