This was my first visit with large group of people. The table next to ours had their chocolate heated and stirred with the whole "fire scene." Our table was looking forward to that happening too, but all our chocolate did was get hard so that it was impossible to dip anything into. Our pot was never heated at all. They had turned the table stove off before it came and left it that way. What kind of waiter or waitress would do that? I called the manager a day or two later and all he said was that he'd talk to the people on staff that night. Woo hoo! No offer to come back. I guess they don't believe in customer satisfaction by doing whatever they could to offer us a better experience. Nope. I guess they want us to just write a review on here instead! Don't waste your money here.