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  • Ok so this one has taken me a while to review as I LOVE the concept, values and ambience of this place. However, after giving them "the benefit of doubt", eating and spending my money in multiple occasions by the 5th time I am giving up. So get ready to read my review: 1. Horrible customer service. 2. Constantly understaffed (no reason their service sucks). 3. Super expensive for the quality and portions. 4. Who serves SOGGIE fries more than 3x in a row? 5. Please do not call an "eggplant ball salad" a bowl full of kale, 2cherry tomatoes and 4 mini eggplant balls.I do have to say these eggplant balls are delicious. 6. Please have your personnel know and learn of your products, dishes and menus. 7. Extra toasted buns is very different than burnt buns. 8. Stick to your personnel even if you hire teens and temps, please let customers relate to at least one familiar face. Have to give credit on the fountain natural drinks that's super! I still have hopes on management taking some of these constructive feedback for the best turnaround, as the potential for this brand and overall restaurant is over the charts!!! With much love and care,
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