I read the reviews and some are definitely in need of happy hormones.. Who cares how high her heels are or how she is dressed.. Seems petty to me, I have to laugh.. I have been seeing Dr. Monroe for years.. Yes, I do wait but I always make plenty of time (when it pertains to my health..) I know when I get to see Dr. Monroe, she explains THOROUGHLY, and answers any and all of my concerns.. I know when I leave that I am confident in all my Meds, and what they will do and the precautions.. I know when she suggests a treatment it's the newest, the latest and the most advanced treatment there is... Again, I'm here for her professional expertise and knowledge, NOT her fashion!! Hope this helps people who can distinguish what really matters.. Give her a try for yourself and see how much time she spends on each patient.. And when you are waiting, know you will also be given the time you deserve..